Computer Repair Technician
Study Program Courses

The Computer Repair Technician course is designed to equip students with the skills and knowledge needed to diagnose, troubleshoot, and repair a wide range of computer hardware and software issues. The course covers everything from basic computer setup and hardware configuration to advanced troubleshooting techniques, ensuring students are prepared for entry-level technician roles. Through hands-on labs and projects, students will learn how to maintain computer systems, replace faulty components, install operating systems, and provide end-user support.

Learning Details and Options

This course prepares students for dual roles as computer and smartphone repair technicians, expanding career opportunities in IT support, mobile device repair, and tech service roles.

Key Areas:

  1. Introduction to Computer Hardware:

    • Identification of computer components (motherboard, CPU, RAM, storage devices, etc.).
    • Assembly and disassembly of computer systems.
    • Power supply units and case types.

  2. Operating Systems Installation & Configuration:

    • Installing and configuring Windows, Linux, and Mac OS.
    • Setting up user accounts, system preferences, and troubleshooting OS-related issues.

  3. Peripheral Devices & Networking:

    • Connecting and configuring external devices like printers, scanners, and webcams.
    • Basic networking concepts: IP addressing, routers, switches, and wireless networks.
    • Network setup and troubleshooting.

  4. Diagnostics & Troubleshooting Techniques:

    • Common hardware failure symptoms and diagnosis.
    • Utilizing diagnostic software and tools for system analysis.
    • System crashes, slow performance, overheating, and solutions.

  5. Data Management and Recovery:

    • Backup and restore strategies.
    • Data recovery from faulty drives or systems.
    • Virus, malware, and security protection.

  6. Customer Support & Communication:

    • Handling technical inquiries and providing effective troubleshooting solutions to users.
    • Managing customer expectations and offering clear guidance.

Assessment & Project Types:

  1. Hands-On Labs:

    • Assemble and disassemble computer hardware.
    • Install various operating systems and troubleshoot installation errors.

  2. Troubleshooting Exercises:

    • Diagnose and fix common hardware and software issues in simulated environments.
    • Configure network setups and solve connectivity issues.

  3. Quizzes & Written Exams:

    • Covering key theoretical concepts of hardware, software, and networking.

  4. Final Project:

    • Complete a comprehensive repair project where students diagnose a faulty computer, resolve multiple issues (both hardware and software), and provide a detailed report on the steps taken and solutions applied.

Learning Outcomes:

By the end of this course, students will be able to:

  1. Identify and explain the functions of key computer hardware components.
  2. Assemble, disassemble, and upgrade computer systems.
  3. Install, configure, and troubleshoot major operating systems.
  4. Diagnose hardware and software issues and apply effective repair techniques.
  5. Set up basic network configurations and resolve connectivity problems.
  6. Perform data recovery, backups, and virus/malware protection.
  7. Communicate technical solutions to users effectively and professionally.
  8. Demonstrate problem-solving skills in real-world computer repair scenarios.

Regular & Intensive Learning Option

  • Class Schedule:
    Morning Students – Monday to Thursday, 09:00 am – 03:00 pm
    Afternoon Students – Monday to Thursday, 03:30 pm – 08:00 pm

  • Teaching Method: Online & Offline / Online only (eg. Google meet video call)
  • Course Duration: 3 sessions (9 months)
  • Session Length: 1 session = 3 months

  • DWTA Qualification: Professional Certificate
  • CTVET’s National TVET Qualification Framework (NTVETQF): National Certificate II
  • Tuition & Guidance Fees:
    • Ghc 2660 per session or
    • Ghc 950 per month

Slow-Paced & Relaxed Learning Option

  • Class Schedule:
    Weekend Evening Students – Friday to Sunday, 06:00 pm – 08:00 pm

  • Teaching Method: Online & Offline / Online only (eg. Google meet video call)
  • Course Duration: 4 sessions (12 months)
  • Session Length: 1 session = 3 months

  • DWTA Qualification: Professional Certificate
  • CTVET’s National TVET Qualification Framework (NTVETQF): National Certificate II
  • Tuition & Guidance Fees:
    • Ghc 2660 per session or
    • Ghc 950 per month
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Course Title: Computer and Smartphone Repair Technician

Course Summary:

The Computer and Smartphone Repair Technician course provides comprehensive training in diagnosing, troubleshooting, and repairing both computer systems and smartphones. The course covers essential skills for working with hardware and software on both platforms, equipping students with versatile expertise for the growing demand in tech support roles. Through practical labs and real-world projects, students will gain hands-on experience in resolving hardware issues, installing operating systems, fixing connectivity problems, and performing data recovery on both computers and smartphones.

Key Areas:

  1. Introduction to Computer and Smartphone Hardware:
    • Identification and comparison of components (motherboards, CPUs, RAM, storage devices for computers; batteries, logic boards, screens for smartphones).
    • Assembly and disassembly of computer systems and smartphones.
    • Power supply and battery management for both platforms.
  2. Operating Systems Installation & Configuration:
    • Installing and configuring Windows, Linux, and Mac OS on computers.
    • Installing and troubleshooting Android and iOS on smartphones.
    • Performing software updates and system restores.
  3. Peripheral Devices, Accessories & Networking:
    • Connecting and configuring external devices such as printers, external hard drives, headphones, and smart accessories.
    • Setting up and troubleshooting networks for both computers and smartphones (Wi-Fi, Bluetooth, mobile data).
  4. Diagnostics & Troubleshooting Techniques for Computers and Smartphones:
    • Identifying common hardware failures and using diagnostic tools to test both computer and smartphone performance.
    • Troubleshooting system crashes, performance issues, and battery-related problems on smartphones.
    • Repairing water-damaged smartphones and cracked screens.
  5. Data Management, Backup & Recovery:
    • Backup and restore procedures for both computers and smartphones.
    • Data recovery from faulty devices or damaged systems.
    • Implementing security and virus protection on computers and smartphones.
  6. Customer Support & Communication for Multiplatform Devices:
    • Providing support for both computer and smartphone users, offering clear guidance on system issues.
    • Managing expectations and ensuring customer satisfaction across different devices.
    • Technical support for syncing, software updates, and app-related issues on smartphones.

Assessment & Project Types:

  1. Hands-On Labs:
    • Assemble and disassemble computer systems and smartphones.
    • Install and configure operating systems on both platforms.
    • Perform system diagnostics and resolve common issues.
  2. Smartphone Repair Tasks:
    • Replace cracked smartphone screens.
    • Fix smartphone battery and charging issues.
    • Troubleshoot and repair faulty audio, camera, or sensors on smartphones.
  3. Quizzes & Written Exams:
    • Cover theoretical knowledge of computer and smartphone hardware, software, and networking.
    • Assess knowledge of smartphone-specific repair processes, like screen replacement and battery management.
  4. Final Project:
    • Diagnose and repair multiple faults on both a computer and a smartphone.
    • Provide a detailed report, outlining the diagnostic steps, repair techniques, and preventive measures taken for each device.

Learning Outcomes:

By the end of this course, students will be able to:

  1. Identify and explain the functions of key computer and smartphone hardware components.
  2. Assemble, disassemble, and upgrade both computer systems and smartphones.
  3. Install, configure, and troubleshoot operating systems on computers (Windows, Linux, Mac OS) and smartphones (Android, iOS).
  4. Diagnose and repair hardware and software issues on computers and smartphones, including broken screens, battery issues, and system crashes.
  5. Set up basic network configurations and troubleshoot connectivity problems on both platforms.
  6. Perform data recovery and backups for computers and smartphones, including virus/malware protection.
  7. Communicate technical solutions to end-users for both computers and smartphones effectively.
  8. Demonstrate hands-on problem-solving skills through real-world repair projects for both computers and smartphones.

This course prepares students for entry-level positions in computer repair, technical support, and IT help desk roles.